Job Description

Your responsibilities
  • Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
  • Managing day-to-day relationships with multiple stakeholders
  • Driving operational goals and metrics for your area. Communicating the vision to your team
  • Presenting operational metrics regularly to the senior leadership team
  • Problem‑solves for closing gaps between performance and goals
  • Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
Key job responsibilities

The Ops Manager, leads an operation for +65k packages, leads a team of 7 managers and +200 Associates, being the owner of solving complex problems and making key decisions and escalations on behalf ...

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