Job Description

Job Description

Key Responsibilities

Overall Hotel Operations

Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.

Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.

Act as the primary operational point of contact in the absence of the General Manager.

Drive collaboration and communication between departments to deliver seamless guest journeys.

Food & Beverage Operations

Oversee all Food & Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.

Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.

Monitor F&B performance, service standards, and guest satisfaction while driving revenue opportunities.

Rooms, Front Office & Guest Experience

Oversee Front Office, Housek...

Ready to Apply?

Take the next step in your AI career. Submit your application to SWISSOTEL today.

Submit Application