Operations Manager

Operations Manager - Reliance Home Comfort

As an Operations Manager, you will be a key team member responsible for planning, budgeting, and delivering on P & L targets while ensuring excellent customer service and operational excellence across the field operations team and third‑party partners.

Responsibilities

• Collaborate with local Managers to plan, budget, and achieve P & L targets.
• Forecast, update, and deliver staffing plans to maximize customer service and meet commitments.
• Measure, monitor, and drive achievement of all operational metrics with appropriate reporting and analysis.
• Lead the development of a growth‑through-install mentality to drive customer satisfaction and future business.
• Coach and manage a team of technical professionals to maximize performance, engagement, and objective attainment.
• Identify opportunities to build relationships with indep...