Job Description

Operations Manager – Payment Control & Investigations

This role requires an experienced Operations Manager to provide leadership and management to direct reports to ensure the day-to-day functions relevant to the Payment Control & Investigations team are completed prior to deadlines and in line with legal, regulatory, and company procedures. The successful candidate will have solid experience in wealth management or banking operations with people management experience. The role offers a competitive salary, benefits, and flexible working arrangements.

Key Responsibilities

  • Ensure real-time escalation of any possible operational risks/incidents/errors/ to Head/Deputy Head of Operations
  • Identify opportunities in streamlining workflow and improve processing efficiency, including but not limited to automation, system development, and enhancement
  • Ensure the daily and monthly Income payments are paid correctly throu...

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