Job Description

Job Description

Job Responsibilities

  • Oversee overall branch operations, including team supervision, petty cash approvals, and technician coordination through daily briefings and regular meets to foster team bonding.
  • Build and maintain strong client relationships through regular visits, lead generation via existing clients, organizing awareness campaigns, and promptly addressing complaints within the minimum turnaround time (TOT).
  • Conduct service-level reviews and share updates on new products during client interactions, ensuring continued engagement and satisfaction.
  • Organize demonstrations at client locations and coordinate Safety, Health, and Environment (SHE) initiatives for the branch.
  • Review and approve Credit Note (CN) cases in compliance with company policies.
  • Perform monthly audits and maintenance of machinery/equipment, and oversee audits of branch assets, including those held at or retrieved from client sites (es...
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