Job Description

Req ID:
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Operations Manager to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Key Roles and Responsibilities:
Lead the daily activities of Network Operation.
Develop, implement, and enforce robust network policies, standard operating procedures (SOPs), and change management procedures to ensure operational consistency and compliance with best practices
Accountable for operational escalations on centralized IT delivery.
Ensure that both internal and third-party resources are optimally assigned to meet delivery requirements and timelines .
Act as the primary point of contact and an escalation point for high-priority Network issues and concerns.
Work with relevant stakeholders on centralized delivery adherence to ITIL ...

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