Operations Manager - Airfreight

YOUR ROLE

As part of the country level operations team this role is primarily accountable for the transactional and administrative execution of all shipment level operational tasks in alignment with global station and the GBS processes. This individual will act in accordance with strategy, tactical and operational guidance put in place by the AIR product organization. The individual will be expected to execute their role in accordance with CEVA operational excellence guiding principles.

Primary responsibilities include the daily delivery of superior operational administration, proactive service recovery and constant communication excellence all contributing to the overall customer satisfaction when engaging with CEVA. The individual will be tasked with executing all process and procedural requirements captured within the AIR IMPORT operational scope including the input & enrichment of shipment data (into the designated core oper...