Job Description

Operations Management Trainee

Operations Managememt Trainee to ARM3 supports the Restaurant Manager (RM) in achieving the KRA targets through effective management of shift operations.

  • Monitoring, analyzing and recommending action plans relating to shift’s performance in all KRAs.
  • Gathers data for marketing program development, provides marketing support requirements, and implements the suggestive selling program.
  • Checks store preparedness for new products (NP) during the shift.
  • Implements Food Safety, Cleanliness and Condition (FSC) plans, drives Gold Standard Consistency (GSC) compliance during the shift and provides feedback to function holders when needed.
  • Implements Alagang Jollibee (AJ) to gauge customer satisfaction.
  • Monitors the performance of the 3p service provider versus Service Level Agreement (SLA).

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