Operations Management Role Ontario Waterway Cruises

Step into the Operations Manager role at Ontario Waterway Cruises Inc., overseeing smooth operations for memorable multi-day cruises. This leadership position focuses on logistics, administration, and enhancing customer experiences.

As the Operations Manager, you’ll be integral to a family-owned tourism company, coordinating daily operations to ensure efficiency and top-tier service. You will manage payroll, financial records, and logistics while supporting customer service and marketing efforts, making a significant impact on our team's success.

Key Responsibilities:
• Oversee daily office tasks including reservations and internal coordination
• Manage payroll functions and handle administration effectively
• Keep financial records current and accurate
• Ensure logistics are well-coordinated for cruise operations
• Address customer-service issues and ensure satisfaction

Requirements:
• Extensive experience in o...