Operations Lead

We’re Hiring | Operations Supervisor / Team Lead – ARF & S&I | Chennai
Immediate Joiners Only
HCLTech is hiring an experienced

Operations Supervisor / Team Lead

to manage

ARF Post-Retirement

and

Savings & Investments (S&I) – New Business

operations.
Location:

Chennai
Role Level:

Operations Team Lead
⏳

Experience:

4–6 years (including 1–2 years in a supervisory role)
⚡

Joining:

Immediate joiners only (mandatory)
Role Overview
Lead and manage ARF & S&I operations teams, ensure SLA adherence, drive performance, and maintain high standards of quality and compliance.
✅

Key Responsibilities
Supervise day-to-day ARF & S&I operational activities
Allocate work and closely monitor team performance
Ensure timely and accurate processing (ARF input, surrenders, savings updates, etc.)
Handle escalations and support complex case resolution
Cond...