Job Description
We are looking for Conversation Product & Operations Lead
Experience: 7+ years
Employment Type: Full-Time.
Job Description:
Primary Focus: Daily operational health and prioritization
Key Responsibilities
• Monitor daily conversation performance and platform health using previous day’s data
• Own the conversation roadmap and backlog
• Prioritize changes based on business impact
• Manage live chat and BOT flows in NLX. AI and Netomi
• Coordinate with backend/platform teams for execution
• Approve releases and manage change control
• Maintain standards and documentation
You can read more about us on our company career page or follow us on Linkedin to get the latest updates.
- For any query or clarification , you can connect me on email:
About IGT Solutions Pvt Ltd
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technolo...
Experience: 7+ years
Employment Type: Full-Time.
Job Description:
Primary Focus: Daily operational health and prioritization
Key Responsibilities
• Monitor daily conversation performance and platform health using previous day’s data
• Own the conversation roadmap and backlog
• Prioritize changes based on business impact
• Manage live chat and BOT flows in NLX. AI and Netomi
• Coordinate with backend/platform teams for execution
• Approve releases and manage change control
• Maintain standards and documentation
You can read more about us on our company career page or follow us on Linkedin to get the latest updates.
- For any query or clarification , you can connect me on email:
About IGT Solutions Pvt Ltd
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technolo...
Ready to Apply?
Take the next step in your AI career. Submit your application to IGT Solutions today.
Submit Application