Job Description
Operations Head – Business Operations & Delivery
Location: On-site; Mohali Punjab
Role Overview
The Operations Head will be responsible for driving operational excellence and ensuring seamless
delivery across multiple projects. This role involves leading the Project Management team,
collaborating with clients and stakeholders, optimizing processes, and ensuring projects are
delivered on time, within scope, and with high customer satisfaction.
1. Project Delivery & Operations Management
• Oversee end-to-end delivery across multiple projects and client engagements.
• Ensure projects are executed efficiently and delivered within agreed timelines and quality
standards.
• Monitor project progress, risks, dependencies, and resource utilization.
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