Operations Executive(Vianta)

Job Description: Property Operations Executive Location: On-site Jaigaon Working Hours: 9:00 AM 9:00 PM Reporting To: General Manager Role Overview We are looking for a proactive and guest-focused Front Office / Property Operations Executive who will act as the single point of contact (SPOC) for guests and ensure smooth day-to-day operations of the property. The role involves guest handling, system management, enquiry coordination, and ensuring a high standard of customer satisfaction. Key Responsibilities Guest Handling & Front Office Operations Welcome, receive, and assist incoming guests in a professional and courteous manner. Ensure smooth check-in and check-out processes. Act as the on-site SPOC (Single Point of Contact) for all guest-related needs. PMS & CRM Management Maintain, update, and monitor the Property Management System (PMS) and CRM regularly. Ensure accurate guest details, booking data, and operational records are maintained at all times. Enquiry & Booking Management ...