Operations Executive

This is a remote position.

Stuba is an award-winning global accommodation wholesaler, serving travel agents and tour operators

with offices in Australia, India, UAE, UK and USA. Known for our exceptional service in travel industry.

The Dispute Team is responsible for managing and resolving booking loss cases escalated from the Customer Support team after the client-side resolution has been completed. The primary focus of the role is to investigate supplier-related errors or liabilities that have resulted in financial loss and to recover these losses through effective dispute handling.

This role involves reviewing case documentation, identifying supplier responsibility, and preparing clear, structured escalation communications that outline errors, contractual obligations, and supporting evidence. The Operations Executive liaises directly with supplier...