Operations Executive

Responsibilities

1) Aggregator Onboarding & Activation

• Handle end-to-end onboarding of restaurants on Swiggy, Zomato, and other

delivery platforms

• Create and manage restaurant IDs, brand listings, and menu setup

• Coordinate commission negotiations and approvals with aggregator teams

• Ensure successful go-live activation within defined timelines

• Track onboarding pipeline and status updates

2) Documentation & Compliance

• Collect, verify, and maintain onboarding documentation

• Maintain audit-ready records for internal and external stakeholders

3) Financial & Payout Coordination

• Support finance team

• Track aggregator payment cycles and discrepancies

4) POS & Integration Management

• Handle POS integration and dashboard setup (UrbanPiper / similar platforms)

• Ensure menu syncing across aggregators and POS

• Troubleshoot integration issues

• Coordinat...