Job Description


Essential Skills
  • Fluent German and English communication skills
  • 8+ years of IT experience, including 6+ years in an operations environment
Strong knowledge of:
  • Cloud Technologies
  • Server & Virtualisation Platforms
  • Networking
  • Storage (NAS, SAN, Archive)
  • Web Technologies
  • SAP Environments
  • MQ Services
  • Databases (Oracle, PostgreSQL)
  • Solid understanding of ITIL processes and IT Operations best practices
  • Strong coordination, problem-solving, and stakeholder management skills
Role & Responsibilities
  • Support and maintain enterprise infrastructure and platform stability
  • Coordinate and facilitate troubleshooting sessions for major incidents and escalations
  • Lead Problem Management activities and drive issue resolution
  • Plan and coordinate global IT Emergency and Disaster Recovery exe...

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