Job Description

ESSENTIAL SKILLS:


  • Solid understanding of Incident, Problem and Change Management

  • Troubleshooting skills

  • Debugging remote services

  • Serverless Computing

  • Microservice Architecture


ADVANTAGEOUS SKILLS:


  • Agile methodology

  • Atlassian tools: Jira, Confluence

  • Ability to read, interpret and follow Java code

  • AWS Practitioner training and/or certification

  • Logging and tracking tickets to external support

  • Troubleshooting deployments

  • Understanding of German language



ROLE & RESPONSIBILITIES:


  • Willing and able to work shifts, after hours and on public holidays

  • Action and resolve IM (Incident Management) tickets

  • Action and resolve CIM (Critical Incident Management) tickets as required

  • Raise and lead PM ...

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