Job Description
The position of Site Operations Director manages all Acelis Connected Health (Heart Failure) operations located within Manila. The Operations Director is responsible for all lines of businesses across all business functions, including: revenue cycle management, customer service, quality systems, business analytics, and process excellence.
The Operations Director works and reports with senior stakeholders onshore in different areas such as, but not limited to, Customer Service, Supply Chain, IT, Software Engineering, Revenue Cycle Management, Quality, and Business Excellence.
**Principle Responsibilities**
**Executive Leadership & Strategy**
+ Direct all operations across multiple client programs to meet financial and performance goals.
+ Build strong relationships with clients by acting as the main point of contact for the Manila site.
+ Lead site-wide culture initiatives to keep employee morale high and reduce turnover rates.
+ Manage the s...
The Operations Director works and reports with senior stakeholders onshore in different areas such as, but not limited to, Customer Service, Supply Chain, IT, Software Engineering, Revenue Cycle Management, Quality, and Business Excellence.
**Principle Responsibilities**
**Executive Leadership & Strategy**
+ Direct all operations across multiple client programs to meet financial and performance goals.
+ Build strong relationships with clients by acting as the main point of contact for the Manila site.
+ Lead site-wide culture initiatives to keep employee morale high and reduce turnover rates.
+ Manage the s...
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