Operations Coordinator

Nooklyn is a New York City-based real estate brokerage helping renters find apartments and connecting landlords with qualified tenants. We're a lean, fast-moving team that sits at the intersection of real estate, technology, and design.

We're looking for an Operations Coordinator to be the organizational backbone of our daily operations across three core areas:

• Coordinate end-to-end onboarding for new real estate agents — document collection, system access, orientation scheduling
• Send, track, and manage contracts through our internal systems
• Facilitate training and make sure new agents get productive fast
• Keep organized records of onboarding status and compliance docs
• Monitor and triage support requests through Front.com from two key personas: real estate agents and renters/guarantors
• Resolve straightforward inquiries independently, escalate complex issues to the right people
• Spot recurring iss...