Job Description

Operations Coordinator- Coordinate and schedule service technicians while delivering high-quality customer support across field operations

ABOUT DIVERSECO

Operating since 1992, Diverseco has built on its capabilities to become one of Australasia's leading measurement and automation solutions providers to organisations in a broad range of industries.

Based out of our Willetton WA branch, Diverseco is seeking a highly organised Service Coordinator to plan and schedule our team of Service Technicians, someone who has had experience with CRM and Field Service Management business systems is highly desirable. 

WHAT WILL YOU DO?

  • Coordinate and respond to all incoming service calls, booking customer service requests and managing the scheduling and dispatch of technicians across service agreements, calibrations, installations, and breakdown responses
  • Collaborate with the service team to strate...

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