Job Description

Work Schedule: Monday to Friday (5am to 2pm PHT)

What We're Looking For Must Have Skills

  • Experience working in or supporting an IT Managed Service Provider (MSP) environment.
  • Exposure to client onboarding, service coordination, or process documentation.
  • Basic understanding of business processes and operational workflows.
  • Bachelor's degree in Business Administration, Information Technology, Project Management, or a related field (preferred).
  • Familiarity with application setup, user access management, and basic troubleshooting.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with ticketing or project management tools is a plus.
  • Strong communication and interpersonal skills.
  • Good organizational and time management abilities.
  • Detail-oriented with strong documentation skills.
  • Analytical mindset with basic reporting and data interpretation capa...

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