Job Description

Operations Coordinator
BPO Industry | Multinational Company in Expansion
Location: Medellín, Colombia
Contract Type: Indefinite-term contract
Work Schedule: Monday to Friday | 8:00 a.m. – 5:00 p.m.
Availability for client visits and occasional events outside regular business hours is required.
About the Role
We are looking for an Operations Coordinator with solid experience in BPO environments to lead operational teams, ensure service excellence, and drive client satisfaction and business growth.
This is a key role within our organization, responsible for operational execution, team performance, process optimization, and strong client relationships in a fast-growing multinational operation in Colombia.
What We Are Looking For
A strategic, results-driven professional with strong leadership skills, a data-driven mindset, and the ability to thrive in dynamic, high-performance environments. The ideal candidate combines operational excellence with a clear focus...

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