Operations & Computer Executive (CCTV Store)

Job Description

Orient CCTV is hiring a motivated and responsible Customer Support & Operations Executive to handle customer communication, daily operational support, and coordination tasks. The role combines customer dealing with basic operational responsibilities required for smooth day-to-day store and office operations. Sales responsibilities may be evaluated after proper training.

Key Responsibilities

Customer Communication (Primary Responsibility)

• Respond to customer messages on WhatsApp, website chat, and social platforms
• Attend incoming customer calls and resolve product-related queries
• Understand customer requirements and suggest suitable products from the website
• Prepare and share price quotations as per company guidelines
• Maintain professional, polite, and solution-oriented communication

Operational Responsibilities (Core Part of the Role)

• Assist in daily...