Job Description

We're looking for Operations Associates!

Responsibilities

  • Manage and update daily/weekly class, lab, and exam schedules
  • Fix content errors and work with the content team for updates
  • Send reminders and announcements via Web Engage and community tools
  • Respond to or escalate student queries as needed
  • Track attendance, submissions, and engagement
  • Maintain reports and trackers in Excel/Google Sheets
  • Share weekly updates and suggest process improvements
  • Collaborate with content, academic, tech, and support teams

Qualifications

  • At least 1 year of relevant experience
  • Comfortable with Google Sheets / Excel, should know how to use basic formulas, filters, and formatting
  • Can navigate and work on online tools, dashboards, and platforms with ease
  • Clear and professional communication skills, both written and v...

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