Operations Associate

About NoScrubs: At NoScrubs, we're obsessed with making laundry and delivery services seamless, fast, and reliable for our customers. Every order counts, and every interaction matters. We move fast, solve problems on the fly, and keep things running smoothly behind the scenes.

Role Overview: We're looking for an Operations Associate to own the day-to-day flow of orders and support. This role is customer-facing, detail-driven, and operational at its core. You'll be the glue that connects customers, scrubbers, and internal teams—making sure every order is assigned correctly, handled efficiently, and meets our quality standards.

What You'll Do: Handle customer inquiries, resolve issues quickly, and keep our service reputation strong. Assign and monitor orders for scrubbers, ensuring speed, accuracy, and coverage. Track order quality and flag issues before they become problems. Collaborate with support reps to make sure communication and operation...