Operations Associate, GTM Onboarding Specialist

About the team

Stripe’s Global Professional Services team is focused on helping customers—from Fortune 100s to startups—deploy Stripe quickly and with high‑quality integrations. The team partners closely with front‑line developers and technical leaders to help customers derive strategic value from Stripe and grow as our product portfolio expands.

What you’ll do

Modernize and scale onboarding processes as part of Stripe Delivery Centers. You will serve as an Onboarding Specialist, delivering technical guidance, troubleshooting issues, and ensuring a seamless onboarding journey for users.

Responsibilities

• Provide proactive technical guidance and support to users during their onboarding journey with Stripe.
• Deliver pre‑built technical workshops and kickoff calls to users.
• Offer light‑touch project management for ongoing Stripe implementations and timely escalation of any delays with planned go‑live dates.
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