Operations Associate

Summary

Join the store team as an Operations Associate supporting customer service, OMNI order fulfillment and store merchandise maintenance. You will assist with POS transactions, order picking, BOPIS, visual merchandising support and inventory activities while delivering exceptional customer service and teamwork.

Responsibilities

• Process client transactions accurately through the POS system and manage daily cash handling tasks
• Collect and maintain client contact information and client files
• Support service desk activities and provide basic client resolution and escalation
• Pick E-Commerce and IST orders to meet targeted unit per hour rates and assist with BOPIS operations
• Support logistics with on-floor activities such as markdowns, re-ticketing and re-tagging
• Maintain store appearance and ensure merchandise reflects standards
• Monitor returns, re-stock merchandise and support stock leve...