Job Description

Location: Montreal CHANEL Boutique (in Holt Renfrew)

Reports to: Operations Manager

Contract: Full-time and permanent position

Your role @ Chanel:

The Operations Assistant performs a variety of clerical and administrative functions to assist the Operations Manager. They partner with the Operations Manager to supervise, motivate, and coach the Heart of House team to ensure all boutique operational functions are delivered to the highest standards in order to provide an impeccable client experience.


What impact you can create at Chanel:

Customer Experience/Customer Relationship

  • Maintain a strong client relationship by responding to all internal & external inquiries via telephone & email.
  • Support the boutique sales floor as needed, welcome clients, art of wrapping, repair-intake, present new collections.
  • Consistently provide the highest level of customer service and support to clie...

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