Operations assistant

Job Description

To provide day-to-day technical and operational support for server environment for both hardware and software. Work with various departments to meet maintenance services sales goals. Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management.

Key Responsibilities Support and train others to support Ontec systems including monitoring, diagnostics, troubleshooting, and repair. Help in defining system hardware and software specifications and configurations. Design, implement, upgrade, test and troubleshoot systems and applications at Ontec and customer locations. Define and maintain system standards, reliability and performance requirements for Ontec production operations. Recommend hardware and software solutions, including new acquisitions and upgrades. Administer and train others to administer production systems and applications, and document configurations and procedures. Maintain passwords, da...