Operations Assistant

Job Title: Executive Assistant & Client Success Liaison

About the Company:

Our Client is a digital marketing agency that works with mission-driven organizations, helping them manage and optimize Google Ad Grants and paid Google Ads campaigns to expand their reach and impact.

Job Description:

We are looking for an Executive Assistant & Client Success Liaison who will act as the internal accountability engine for our client's operations. This role sits at the intersection of leadership, project management, sales, and client communication. The primary focus is to ensure that every commitment made to clients is documented, assigned, tracked, and delivered on time, supporting strong client retention and operational excellence.

Responsibilities:

• Attend all client calls alongside leadership and project management teams, or review call recordings when attendance is not possible.

• Identify and extract all deliverables, deadlines, an...