Operations and Support Specialist

Title: Operations and Support Specialist

Shift: 1st Shift | Monday – Friday, 9:00 AM – 5:00 PM

Salary: $45,000 - $55,000 annually, plus bonus, dependent on experience

Operations and Support Specialist Role:

Our client is seeking an Operations and Support Specialist to streamline daily business workflows and elevate customer satisfaction. This pivotal role exists to manage the end-to-end logistics process and bridge the gap between production and external clients, ensuring orders process accurately, shipping runs smoothly, and client inquiries receive rapid, expert resolution.

Operations and Support Specialist Responsibilities:

• Manage daily client inquiries and provide order support via email and phone
• Coordinate directly with production teams to track order status and guarantee on-time delivery
• Process customer orders, returns, a...