Job Description
The Operations & Admin Executive plays a pivotal role in supporting the day-to-day operations and administration of the organization.
This includes front-line caregiver engagement, data management, inventory tracking, and cross-departmental coordination.
In addition, the role provides admin support to the CEO and Director of Operations, ensuring efficient scheduling, communication, and follow-up on strategic and administrative matters.
Client Services / Operations
- Oversee the upkeep and cleanliness of the centre's front-of-house area to ensure a welcoming environment for clients, caregivers and visitors.
- Maintain Caregiver Welfare supplies and handle re-ordering or replenishment as needed to support daily operations.
- Provide first-line support for incoming afternoon phone calls and WhatsApp enquiries from caregivers (e.g. attendance matters, make-up sessions, trainer coverage).
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