Operations Analyst

Responsibilities

• Supporting the day-to-day back- and mid-office operations for MT>Align, including:
• Working closely with internal stakeholders and external technology vendors (IT, Time Entry, Contractor Management, Document Management, etc.) to support the administration and ongoing use of MT>Align systems and processes.
• Assisting with the development and maintenance of process workflows and documentation to support operational efficiency.
• Identifying operational issues and escalating them as appropriate.
• Maintaining operational trackers, reporting tools, and databases.
• Maintaining accurate and up-to-date records across contractor management systems and internal databases.
• Supporting data integrity and ensuring information is accurately recorded across operational systems.
• Developing, maintaining, and continuously improving operational processes, workflows, Standard Operating Procedures (SOPs), and syste...