Operations Analyst, NCT

We are seeking a highly motivated and detail-oriented Operations Analyst to join our Private Banking team.

This role involves supporting multiple critical processes within our operations. The Candidate will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties.

The position also requires regular collaboration with onshore colleagues and clients, with proficiency in German being essential.

Candidate/Applicant needs to ensure adherence to all TAT/cut-off times and quality of processing as maintained in SLAs.

Candidate/Applicant should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified.

Should take responsibility and act as backup for the Peers in Candidate/Applicant absence and share best practices with the tea...