Job Description

Experienced team member working in the Global Business Operations (GBO) Business Process Help Desk (BPHD) Team responsible for providing Global Application Support encompassing mailbox monitoring, Remedy tracking and reporting, and support of the application, with occasional extended support during nights/weekends/holidays as needed Skills:



  •     Candidate must have a strong working knowledge of MS Office, specifically Word, Excel, Power Point and Access.

  • Familiarity with ServiceNow or similar customer service ticketing application preferred Familiarity with data research tools, specifically Refinitiv, Thomson Reuters, and Moody’s Familiarity with HTML and SQL Big 4 experience is a plus Must have the ability to work with and communicate with the business and ITS staff regarding system requirements and modifications to the data.
  • Candidate must possess excellent organizational skills with attention to detail.
  • Ability ...

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