Operations Analyst for Wireless Management (Toronto)

Become an essential part of a team as an Operations Analyst – Wireless Exceptions in York Mills, North York. This role emphasizes managing wireless order fulfillment and streamlining operations with excellent analytical skills.

As an Operations Analyst, you will work collaboratively within a fast-paced workplace to oversee wireless order exceptions, ensuring customer satisfaction and operational efficiency. This role requires strong analytical abilities and experience with ERP systems and third-party logistics. Youll coordinate with various internal teams and support continuous improvement initiatives to optimize processes.

Key Responsibilities

• Manage and resolve wireless order exception issues
• Coordinate with Operations, Customer Care, and IT teams
• Analyze ERP systems to identify operational improvement areas
• Open and manage Incident tickets for issue resolution
• Monitor performance metrics to identify trends...