Operations Analyst - Collections (Bogotá)

Some of your responsibilities are but are not limited to

• Prioritize cash advances, meeting the maximum disbursement time established in the value proposition and selecting the correct terms and conditions applicable to the product: rates, payer, amount, load number, and payment method.
• Process received invoices before the specified cutoff time, following the timelines set for audit and verification processes.
• Request additional documentation, improved quality, or clarifications from clients and payers, and inform the Account Executive and all relevant instances.
• Process documentation or relevant information to the account executive to prevent economic losses or portfolio deterioration resulting from the client‑payer relationship.
• Submit requested follow‑up and/or control reports, adhering to the structures and frequency specified for each case.
• Name, identifying the client, type of request (purchase or fuel advance)...