Operations Analyst

The Mission

We are looking for a sharp, analytical, and collaborative candidate to join our Service Delivery Operations team as an Operations Analyst. In this role, you will support end-to-end operational workflows—including project setup, staffing coordination, forecasting, and data analysis—while ensuring adherence to delivery processes and standards. The ideal candidate is highly organized, proactive, and comfortable partnering with cross-functional leaders to drive operational accuracy and project success.

This is an excellent opportunity for someone looking to grow professionally in a fast-paced, data-driven, and team-oriented environment.

Your Assignment

• Identify, document, and execute process improvements to enhance the efficiency and effectiveness of resource management, operational workflows, and cross-functional coordination.
• Prepare and maintain detailed staffing and operational reports, including util...