Operations Administrator I

Overview

Responsible for performing the clerical and administrative functions for hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

Responsibilities

• Perform clerical and administrative tasks for hub and station operational areas, including linehaul, records management, quality assurance and customer service.
• Tend to damaged and incorrectly addressed packages to support timely delivery and operational efficiency.
• Act as a primary point of contact for customers to address a range of inquiries and issues in a professional manner.

Qualifications

• High School Diploma or GED required
• General business skills such as typing, data entry and review, and use of phone, copier, and...