Job Description

About the Role:

We are looking for an experienced ERP (JDE) support specialist. In this role, you will focus on operational support, knowledge documentation, and enabling a shift-left strategy to reduce recurring incidents. You will work closely with IT Support and Development teams to stabilize operations and improve long-term system reliability.

Your Profile:

  • Proven experience in IT support for ERP systems (preferably Oracle JD Edwards);
  • Minimum of 3 years of relevant experience in ERP support environments (third line support);
  • Innovative mindset with a continuous improvement attitude;
  • Interest in AI, automation, and emerging technologies to improve IT support processes.

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