Job Description

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Job title: Operational Support Coordinator

Location: Yokohama BSI Office

Reports to: Regulatory Services PMD Act Planner & CSC Manager

We have an opportunity to recruit within our Regulatory Services stream; also known as our Medical Devices unit of the business. The purpose of the role is to provide operational support for PMD (The Pharmaceuticals and Medical Devices) Act clients within Regulatory Services. You will be pivotal in providing a great customer journey, maintaining accuracy of data and ensuring efficiency of processes. We don’t require prior industry knowledge as full training will be provided, if you have a prior experience in operational support, sales support or coordination experience – we would love to receive an application from you.

Responsibilities:

  • Respond to client inquiries via phone and email (...

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