Operational Procurement & Client Service Desk Senior Consultant

At Chain IQ, your ideas move fast. Chain IQ is a global AI‑driven procurement service partner headquartered in Baar, Switzerland, with operations across 16 offices worldwide.

We are looking for a Senior Consultant in Procurement Operations & Client Service Desk .

Role Purpose

The primary purpose is to deliver value‑add sourcing services to clients in a structured, professional and consistent manner.

Responsibilities

• Working with the Head Operational Procurement and Client Service Desk and other internal departments to ensure optimal use of Operational Procurement & Client Service Desk systems and capabilities.
• Day‑to‑day operational process management and support of relevant operational and P2P processes to ensure accurate and timely ordering and receipt of goods and services (e.g., catalogue management/maintenance, other master data management / maintenance, help desk queries (voice and written), PR/PO pr...