Job Description
Operational Incident Resolution Analyst- Operations Incident Management Unit (OIMU)
Our Company
At FirstBank PR, we strive to be trusted advisors to our clients, and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.
Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.
A Brief Overview
The Operational Incident Resolution Analyst is responsible for supporting the Operational Incident and Resolution Manager in the oversight of the end-to-end incident management process across all operational domains, includi...
Ready to Apply?
Take the next step in your AI career. Submit your application to First BanCorp today.
Submit Application