Operational Excellence Intern – Workforce Planning & Capacity

Responsibilities

• Support the construction, analysis, and updating of operational reports and databases;
• Assist in store workforce planning, taking into account demand, productivity, and capacity;
• Analyze requests for staffing adjustments on demand, evaluating impacts and consistency with defined parameters;
• Support scenario simulations and studies to optimize resources;
• Interact with store managers, people management (HR), and the Shared Services Center (CSC) to clarify data and align operational activities;
• Monitor performance indicators and support identifying improvement opportunities;
• Ensure organization and quality of information used in analyses;

Requirements

• Currently pursuing a degree in Engineering, Business Administration, Statistics, Mathematics, or related fields
• Intermediate knowledge of Excel (spreadsheet manipulation, basic formulas and data organization, VLOOKU...