Operational Data Improvement Manager

Role Description

As part of our UK strategy and purpose, we are recruiting Operational Data Improvement Managers to join the Claims Insight & Performance team. This is an exciting time to shape and embed data science and analytics capabilities across Claims, helping us deliver sustained, trusted, and measurable operational value.

You will play a key role in ensuring data science models and robotics processes are effectively applied within our Claims operations—translating business needs into analytical use cases and ensuring models are understood, adopted, and embedded into everyday decision-making.

Reporting directly to the Head of Claims Data Improvement and Culture, the role will partner with the data science teams to embed well governed analytics and data science capability into Claims, strengthening data driven decision making, improving customer outcomes, and building a strong da...