Operation Specialist

The Operations Specialist is responsible for managing and optimizing user lifecycle operations, focusing on user retention, activation, conversion, and operational efficiency. This role supports the sustainability of business operations by engaging and retaining users acquired through promotional efforts and ensuring smooth back-end operational processes.

Core Focus

• User retention, activation, and conversion
• Back-end user lifecycle management
• Continuous improvement of operational efficiency and performance

Key Responsibilities

• Conduct user maintenance and lifecycle management to improve retention and engagement
• Manage and execute content operations to support user activity and repeat usage
• Plan, organize, and execute user engagement activities, campaigns, and events
• Monitor user behavior and performance data to identify trends, issues, and improvement opportunities
• Analyze operational ...