Operation Manager

Job Summary

The Operations Manager is responsible for overseeing the daily operations of the bus company to ensure safe, efficient, and reliable transportation services. This role involves managing drivers and staff, coordinating schedules, maintaining compliance with transport regulations, and improving operational performance.

Key Responsibilities

• Plan, coordinate, and supervise daily bus operations and routes
• Ensure all services run on schedule and meet safety and quality standards
• Manage, train, and supervise drivers, dispatchers, and operations staff
• Monitor driver performance, attendance, and compliance with company policies
• Ensure compliance with local and national transportation laws and safety regulations
• Coordinate vehicle maintenance, inspections, and repairs with maintenance teams
• Handle operational issues, incidents, and customer complaints professionally
• Analyze operational data to...