Operation Executive

Court & Facility Management

• Oversee daily court operations, including cleanliness, setup, and readiness of courts.
• Ensure all sports equipment (paddles, balls, nets, etc.) is available, maintained, and organized.
• Coordinate with maintenance staff/vendors for timely repairs and upkeep.

Customer Experience & Bookings

• Manage player bookings through Playo and walk-in customers.
• Greet players, explain arena policies, and ensure a smooth experience.
• Handle cash/digital payments and maintain accurate records.
• Address customer queries, complaints, and feedback promptly.

Events & Programs

• Support organizing open play sessions, leagues, tournaments, and coaching programs.
• Coordinate with coaches, mentors, and pro players for smooth execution.
• Assist with school/NGO programs and corporate events.

Marketing & Comm...