Job Description
Dubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.
Key Responsibilities
Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
Record Keeping: Maintain accurate logs of client interactions for future reference.
Internal Coordination: Work closely with internal teams to streamline operational workflows.
Requirements
Must-Have:
Fluency in Arabic (Speaking, Reading, and Writing) – Essential for seamless client communication.
Proficiency in English (Speaking, Reading, and Writing).
Strong...
Key Responsibilities
Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
Record Keeping: Maintain accurate logs of client interactions for future reference.
Internal Coordination: Work closely with internal teams to streamline operational workflows.
Requirements
Must-Have:
Fluency in Arabic (Speaking, Reading, and Writing) – Essential for seamless client communication.
Proficiency in English (Speaking, Reading, and Writing).
Strong...
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