Operation Admin

Order Management & Coordination

• Handle and process customer orders via phone and email.

• Coordinate with production and delivery teams to ensure accurate and timely fulfilment.

• Maintain proper order records and follow up on customized orders.

• Inventory Management

• Monitor inventory levels for ingredients, packaging, and supplies.

• Record stock usage and assist in stock planning.

• Prepare purchase requests and liaise with suppliers upon approval.

• Customer Service

• Manage customer enquiries, feedback, and complaints professionally.

• Provide product information, pricing, and order status updates.

• Operations & Administrative Support

• Support daily bakery operations and internal coordination.

• Prepare basic operational, sales, and inventory reports.

• Ensure proper ...